27 November 2018 CTF Roundtable Q. 6, 2018-0779901C6 - Appeal Process Update -- summary under Subsection 165(3)

April 1, 2018 introduced a service standard of resolve medium-complexity tax objections within 365 calendar days, 80% of the time; for low-complexity tax objections the standard (effective April 1, 2017) was 180 calendar days, 80% of the time.

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